COVID 19 PROTOCOLS AND GUIDELINES AND POLICY
Cancellation, Modification, Refunds & COVID19
A full refund on deposits less One (1) night stay plus tax and resort fee will be given for cancellations made 45 days or more prior to arrival date.
Cancellations made between 44 to 31 days prior to arrival date forfeit their deposit and renders the 50% deposit payment non-refundable.
In the event of cancellations 30 days or less prior to arrival date, no refunds will be given.
No shows and/or unused portions of stays are non-refundable.
Modifications can be made upon request and must be approved by the Reservation Agent, and rates are liable to change depending on season after modification.
Full refunds are under the discretion of management and under special circumstances.
All Cancellations and modifications must be submitted in writing and acknowledge by the resort to be valid, email: firstname.lastname@example.org.
We recommend you purchase travel insurance with a plan that is convenient to you.
Any cancellations or modifications as a result of or relating to Covid-19 will apply the following:
Any Paid bookings, and other monetary deposits will be credited to a future stay.
Modifications to a later date can be made without penalty.
Reservation changes can apply for up to 1 Year from original Check-In Date of the Reservation.
Black Out Dates are from December 18, 2020 – January 10, 2021.
All request must be submitted in writing to the Reservation agent at email@example.com
All reservations made after July 30th, 2020 will fall under the original Cancellation Policy, but may be subject to changes to a later dates if the COVID19 pandemic continues to be a crisis.